Once the search is done, a list of records matching your query is displayed on the search results page. To order any item, please:
* Find the item of interest.
* Click on the "Add to Shopping Cart" button to the right of the record.
Once in the shopping cart

you can:
-
Continue shopping.
- From all booksellers on our site by clicking on "Continue Shopping" link at the top of the page. Or
- Only from the bookstore whose item(s) is already in the cart by clicking on "More from this bookseller" link above the item's listing.
- Proceed to purchase item(s) already in your shopping cart by:
- Reviewing your shipping destination country and mode of shipping in the blue area at the top of the shopping cart page.
- Clicking on the "Buy This Item" button at the bottom right of each item to go through the Check-out process.
-
Log-in Page is the first page of the Check-out process with several options to continue depending on whether or not you have a registered ZVAB.com account.

Please Note that although having registered ZVAB.com account makes ordering process much easier, you do NOT need one, nor need to log-in in order to place orders.
- If you do not have an account and do not want to open one, please click on "Proceed without log-in" link to continue with the check-out process.
- In case you already have a ZVAB.com account, please use the spaces provided to log-in. Doing this will simplify subsequent steps of the check-out process, since all of your saved information will be pre-filled.
- If you do not have an account and would like to open one prior to purchasing, please click on the "Open ZVAB.com Account" and proceed with registering your account. You will be taken back to the shopping cart page once you are done.
- Billing/Shipping Address Page will be displayed regardless of the Log-in option you selected.

- If you have an account, appropriate information will be pre-filled for you, so all you need to do is to review it and click on the "Submit" button underneath to continue with the check-out
- In case you are purchasing without a log-in, please enter your Billing Address in spaces provided. Please note that all fields marked with an asterisks (*) are required.
If your Shipping Address is different from the Billing Address, please enter appropriate information in both address sections.
Once finished, please click on the "Submit" button underneath to continue with the check-out.
- Payment Information Page allows you to enter your payment information, provide any message you would like to relate to booksellers and once again confirm the mode of shipment.

- Different bookstores that list books on our site accept different methods of payment. Please select the mode of payment from the list provided that suits you best.
- If you would like to relate any messages to the book store, please enter your comments in the "Comments to Seller" field.
- Coupons. In case you have one of ZVAB.com coupon codes, please enter it in the appropriate space to receive discounts on books or shipping.
- Please review Shipping Option to ensure that it is indeed the one you prefer.
Once finished, please click on the "Submit" button underneath to continue with the check-out.
- Terms of Sale/Review page is the last page of the check-out process prior to placing your order.

- In case you want us to automatically create your account, please select "Create My Account" check box.
- Review your order information and click on the "Send order now" button to place your order.
- Once this is done, several things will occur:
Receipt page, containing all of the pertinent order information will be displayed.

We recommend, you print it for your records. To make it more convenient, please feel free to click on "Printer-friendly format" link at the top.
An E-mail notification of this order will be send to you.
The Bookstore that offered this item(s) on our site will be notified of your order and will process it shortly.
Please Note, If this was the only item in your shopping cart. You are done and no further actions on your part are necessary. You will receive confirmation and shipment e-mail from the bookseller once your item(s) has been shipped.
Alternatively, in case you have more than one item from different bookstores in your shopping cart, you would have to check each of those separately. Please click on the link at the top of the receipt page to check out the rest of the items in your shopping cart and proceed through similar process. To make it easier all of the information that you already entered will be pre-filled for you.
Several pull-down menus are available at the top of the Search Results page. Although United States as Destination country, Standard as a mode of shipping and US Dollars as a currency display are default selections, you can modify these and click on "Refresh" button underneath to view information that best suit your needs.
Please Note that items listed on en.zvab.com are offered by 3rd party independent bookstores from all over the world. It is those stores that set shipping costs which we display with each item. Consequently different amounts may be displayed for different items depending on the bookstore and their location.

All financial information about the item is provided at the bottom right of each record on the Search Results page. These include the price of the item and representative shipping costs. All prices are displayed in the seller specific currency followed by the currency that you selected in parenthesis.
Once in the shopping cart

you can:
- Continue shopping.
- From all booksellers on our site by clicking on "Continue Shopping" link at the top of the page.
- Only from the bookstore whose item(s) is already in the cart by clicking on "More from this bookseller" link above the item's listing.
- Proceed to purchase item(s) already in your shopping cart by:
- Reviewing your shipping destination country and mode of shipping in the blue area at the top of the shopping cart page.
- Clicking on the "Buy This Item" button at the bottom right of each item to go through the Check-out process.
Log-in Page is the first page of the Check-out process with several options to continue depending on whether or not you have a registered ZVAB.com account.
Please Note that although having registered account makes ordering process much easier, you do NOT need one, nor need to log-in in order to place orders.
- If you do not have an account and do not want to open one, please click on "Proceed without log-in" link to continue with the check-out process.
- In case you already have ZVAB.com account, please use the spaces provided to log-in. Doing this will simplify subsequent steps of the check-out process, since all of your saved information will be pre-filled.
- If you do not have an account and would like to open one prior to purchasing, please click on the "Open ZVAB.com Account" and proceed with registering your account. You will be taken back to the shopping cart page once you are done.
Billing/Shipping Address Page will be displayed regardless of the Log-in option you selected.

In case your Billing and Shipping Addresses are the same, you only need to complete Billing Address section of this page. For your convenience, in case your Shipping Address is different from the Billing Address, please enter appropriate information in both address sections.
- If you have an account, appropriate information will be pre-filled for you, so all you need to do is to review it and click on the "Submit" button underneath to continue with the check-out
- In case you are purchasing without a log-in, please enter your Billing Address in spaces provided. Please note that all fields marked with an asterisks (*) are required.
Once finished, please click on the "Submit" button underneath to continue with the check-out.
Payment Information Page allows you to enter your payment information, provide any message you would like to relate to booksellers and once again confirm the mode of shipment.
- Different bookstores that list books on our site accept different methods of payment. Please select the mode of payment from the list provided that best suits you.
- If you would like to relate any messages to the bookstore, please enter your comments the "Comments to Seller" field.
- Please review Shipping Option to ensure that it is indeed the one you prefer.
Once finished, please click on the "Submit" button underneath to continue with the check-out.
Terms of Sale/Review page is the last page of the check-out process prior to placing your order.

Once there, please:
- Select "I agree" check-box to accept seller's and ZVAB.com terms of sale, which can be reviewed by clicking on appropriate link underneath.
Please Note that these Terms of Sale links open in a new browser tab. Simply close this tab to get back to the check-out.
- In case you want us to automatically create your account, please select "Create My Account" check box.
- Review your order information and click on the "Submit" button to place your order.
Once Order is submitted, several things will occur:
- Receipt page, containing all of the pertinent order information will be displayed.

We recommend, you print it for your records. To make it more convenient, please feel free to click on "Printer-friendly format" link at the top.
- E-mail notification of this order will be send to you.
- Bookstore that offered this item(s) on our site will be notified of your order and will process it shortly.
Please Note, If this was the only item in your shopping cart. You are done and no further actions on your part are necessary. You will confirmation and shipment e-mail from the bookseller once your item(s) ships.
Alternatively, in case you have more than one item from different bookstores in your shopping cart, you would have to check each of those separately. Please click on the link at the top of the receipt page to check out the rest of the items in your shopping cart and proceed through similar process. To make it easier all of the information that you already entered will be pre-filled for you.
ZVAB.com Couponing System
Following are FAQs about redeeming coupons on en.zvab.com.
- Which booksellers accept coupons?
- How can I recognize that specific bookseller accepts coupons?
- Can I limit my search only to booksellers who accept coupons?
- How can I redeem a coupon?
- What can I do if coupon is lost?
- Why can't the coupon be redeemed?
- Are coupons applicable to shipping fees?
- The value of the coupon is higher than the book price.
- How do I verify that the coupon is accepted?
- How to determine which orders were placed with coupons?
- What happens, if an order, where coupon was used, is cancelled?
- Is it possible to use coupons after an order is placed?
- Is it possible to redeem coupons when ordering books from different booksellers in a single order?
- Who is responsible for the balance, when order total exceeds coupon amount?
- General terms and conditions for redeeming a coupon.
1. Which booksellers accept coupons?
Currently, ZVAB.com couponing system is limited to selected booksellers from Germany.
2. How can I recognize if a bookseller accepts coupons?
Booksellers who participate in ZVAB.com coupon system can be identified by
this coupon symbol

, displayed on the search results page, within Payments accepted by this seller section.
3. Can I limit my search only to booksellers who accept coupons?
Selecting "Only display coupon eligible items" check-box in the advanced search will return results only from booksellers who accept coupons.
4. How can I redeem a coupon?
Once you've found an item of interest, please check if the coupon symbol is present and if so, please click on the "Add to Shopping Cart" button.

Your item is now in the shopping cart and you can proceed with the check-out by clicking on "Buy This Item" button. Please enter your coupon code in the appropriate field on the "Payment page".
5. What can I do, if I have inadvertently deleted my coupon?
Please contact our
customer service and we will gladly assist you with this.
6. Why can't the coupon be redeemed?
Coupon Code unknown - Coupon code is case sensitive and has to be entered exactly as it appears on your coupon. Please check your coupon code and try again.
Minimum purchase amount is not reached - Some coupons have a minimum order amount that has to be reached for coupon to be applicable. Please check terms and conditions of your coupon.
Not applicable for certain items - Coupons cannot be used for new books and new sheet music.
The Coupon is expired - Coupons have a limited time use. Please check your coupon for an expiration date.
The Coupon was already used - Please check if you already used your coupon for another order on our site.
7. Are coupons applicable to shipping fees?
The coupon is valid only for the price of an item and canot be used on shipping fees.
8. The value of the coupon is higher than the price of an item.
If the value of the coupon is higher than the price of an item, the coupon value will automatically match item's price with no remaining amount left on the coupon. Once used the coupon will be considered as expired.
9. How do I verify that the coupon is accepted?
In the ZVAB.com order confirmation e-mail, as well as on the Order confirmation page, the coupon amount is listed on a separate line.
10. How to determine which orders were placed with coupons?
If you have a ZVAB.com account, you can check your order history. Orders, where coupons were used, are marked as such.
11. What happens, if an order, where coupon was used, is cancelled?
If an order is cancelled, the coupon is considered as redeemed. Please contact our
customer service in order to request a new coupon, which we will promptly provide.
12. Is it possible to use coupons after an order is placed?
No, coupons can only be used with new orders and are not applicable on previously placed orders.
13. Is it possible to redeem coupons when ordering books from different booksellers in a single order?
Coupons can be used on multi-item orders only if they are from the same bookseller. If your order consists of books from different sellers, coupons can be redeemed for items from only one of these sellers.
14. Who is responsible for the balance when order total exceeds coupon amount?
If the order total of your purchase exceeds the coupon amount, the balance is paid by you directly to the bookseller.